Golden Time Hostel 3

Very helpful and welcoming staff. They were very concerned. Accommodating our request for charging adapter, booking limo to tour spots ( they organise tours through agencies) and let us even cook baby food. Neat and Tidy room. Showers had warm water. In the heart of Old Quarter, walking distance to any kind of shops and restaurants you name it. Morning Coffee, Tea was available which was a great help.

Golden Time Hostel 3 set the perfect tone for our entire Northern Vietnam adventure. The receptionist, Thuc, and the incredibly friendly manager, Mr. Tony, went above and beyond to help us settle in and thoroughly plan our trip. I had been in contact with Thuc since September, after booking the hostel. He was extremely helpful in explaining everything and confirming my booking. They arranged a luxury van to pick us up from the airport at a minimal cost, and that experience led us to hire a luxury van for our roundtrip journey to Sapa. It was a last-minute request, but Mr. Tony managed to arrange it seamlessly. It was a delight. Unfortunately, due to our limited time in Hanoi and Sapa, we couldn't stay longer at their hostel. I would highly recommend this hostel to everyone. The top-notch service and hospitality were amazing and unforgettable. The hostel is located in the heart of the Old Quarter, making it easy to walk to any destination. Cafe Giang is just a few steps away. It was definitely a memorable experience and a perfect first day in Hanoi. Note: The hostel is quite small, and there are no elevators, so be prepared to navigate stairs with your luggage. This wasn't an issue for us, as the service and hospitality were exceptional.

From the moment we arrived, we were impressed with the hospitality and professionalism of the staff. The hotel itself is beautiful, with well-maintained rooms that offer a comfortable and relaxing atmosphere, everything was clean and organized. A special mention goes to the nightshift receptionist, who went above and beyond to make our check-in process smooth and welcoming and caring both our suitcases up to the 4th floof. He was incredibly helpful and had a great attitude. Additionally, I want to thank the lovely young woman who helped us cary our suitcases when we checked out. She was so kind and efficient, making sure we were settled comfortably and had everything we needed. I truly appreciated the exceptional service from all the staff, and I will definitely be recommending this hotel to friends and family

I had a very good experience with this hostel. First, we had a very nice welcome with Bananas and Coffee or Tea. Then the Hostel staff was so kind to upgrade our room. The Hostel room was with a balcony and was freshly cleaned. For the price, the room was in a very fair condition (positively). Notice that there are rooms with no window, so be aware of that while booking But the staff is the best about this Hostel: They helped me out no matter what question I had (food spots, sights, sim-card) and even when I checked out and was at another Hotel, the manager Tony helped me out by talking to the receptionist of the other hotel on vietnamese. So I would recommend this hostel to everyone, everytime

Comfortable bed (fairly hard but I like that) and quiet and effective air con. Room fairly small with no outside window but we were in the cheapest room. However that meant it was very quiet and we slept well. Very clean. In the centre of old town. Hanoi so handy for all attractions and onward travel. Super friendly staff. No common areas/ cafe etc